Shipping Policy

Last updated: June 2026

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

Shipping Times

• United States: 7–15 business days
• Canada: 10–20 business days
• International: 14–30 business days

These are estimates and may vary due to carrier delays, customs processing, or high-demand periods.

Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number. Please allow 2–3 days for tracking information to update.

Customs & Duties

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the buyer's responsibility and are not included in the purchase price or shipping cost.

Lost or Delayed Packages

If your package has not arrived within the estimated timeframe, please contact us at support@mystore.com. We'll investigate and work with the carrier to resolve the issue.

Incorrect Address

Please double-check your shipping address before completing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.

Free Shipping

We offer free standard shipping on all orders. No minimum purchase required.